Maintain a quality system in compliance with the ISO standard, obtaining no Major non-conformities in any regulatory audit. Meet customer expectations and requirements as it relates to quality level, pricing, on-time delivery and support. This will be measured by scoring a 4 or above on the customer survey and or requirement of their respected scorecards. Maintain our competitive pricing for our pass-thru Battery line offering. This will be measured by reviewing online pricing from 3 of our competitors.
Rapport, Inc. Audits are conducted by Orion Registrar. Since we build quality into our manufacturing process, the testing and quality assurance steps at the end of our production cycle truly validate a quality electronic enclosure, cable and wire harness, battery pack, or custom charger is ready to ship out the door. Conversely, some manufacturers have to remediate non-conformance issues at the end of the production life cycle, due to a lack of standard quality procedures.
Our staff is trained to read customer engineering drawings, understand internal work instructions, and follow directions provided in oral on the job training.
This enables you to sustainably increase your business's performance, to react flexibly, and to further develop your potential.
A consistent, integrated quality management system can promote your profitability and minimize your risks at the same time. Clear responsibilities and processes also improve employee motivation.
An ISO certification signals to your customers and business partners how important quality is to you. This proof of your efficiency is a decisive competitive advantage. Our auditors have many years of cross-industry experience in the certification of management systems.
We can even offer integrated audits for many of our certifications to audit you to two standards at once. Our accredited portfolio contains over 40 standards we are authorized to audit to and that can be combined to provide maximum benefit and efficiency.
A quality management system, or QMS for short, is a framework of defined processes, specifications and tasks. At the same time, it can reduce risks and increase a company's performance. ISO was introduced by the International Organization for Standardization ISO in and has been an internationally-recognized standard for quality management ever since.
On September 23, , the current version, known as ISO , was published. It defines the requirements for a quality management system. The aim of a quality management system is the sustainable and continuous improvement of the quality of a company's products, processes, and services. The certification of a QMS according to ISO is intended to contribute to integrating quality awareness in every operational sub-process of a company and thus achieving customer satisfaction and company goals more efficiently.
With the new ISO , you update your quality management system and make your operational processes economical, market-oriented, sustainable, and user-friendly. By certifying your quality management system, you benefit - regardless of the size, industry, or orientation of your company - from the sustainable improvement of the quality of your products and services. Certification of your quality management system offers several advantages. You have documented proof of quality that offers you a valuable competitive advantage.
With a good quality management system, you increase your productivity and minimize your risk. At the same time, you can save on costs and improve customer satisfaction. In addition to the new uniform "High Level Structure", which facilitates a combination of several management systems within one company, there are the following changes:.
Greater user-friendliness of the management standard Higher responsibility of top management Stricter definition of processes Increased consideration of interest groups More intensive consideration of risks and identification of opportunities Rules for handling company knowledge and sensitive information. Through uniform terms and core statements, it facilitates the certification, integration, and organization of several standards within a company.
Scope of application Normative references Terms Context of the organization Guided tour Planning for the quality management system Support Operation Evaluation of performance Improvement. The risk-based approach is one of the central features of ISO , and the following chapters deal with risk assessment:. ISO requires a systematic approach to identifying and evaluating risks and opportunities that may affect the achievement of corporate goals.
In contrast to traditional risk management, not all risks are assessed negatively here. The aim is to reduce risks in a targeted manner while actively exploiting opportunities at the same time. Combined certification is particularly suitable for management standards that already have a "High Level Structure". North Wales , PA Your browser is outdated The internet explorer is no longer supported. Accept all. Get a Quote.
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